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E-Mail Setup

Setting up E-Mail is rather quick and should be relatively painless. Though it might look like a lot of information here, five minutes is all you need to get your email account working in any client program such as Microsoft Outlook, Mozilla Thunderbird or that on your phone or tablet.

Choose the email client you wish to setup below by clicking on it.

Microsoft Outlook

Microsoft Outlook 2010

  1. Open Microsoft Outlook 2010. Click File, and then click Add Account.
  2. Select Manually configure server settings or additional server types, and click Next.
  3. Select Internet E-mail, and click Next.
  4. Enter Your Name, E-mail Address, Password.
    If you see a checkbox to "Remember Password", check it.
  5. In the Server Information section, select IMAP as the Account Type.

    Use these settings for the incoming and outgoing servers:
    IMAP
    Incoming mail server mail.mynex.net
    Outgoing mail server (SMTP) mail.mynex.net
  6. Click the More Settings button.
  7. Click the Outgoing Server tab.

    Select My outgoing server (SMTP) requires authentication and Use same settings as my incoming server.
  8. Click the Advanced tab.
  9. For the server ports, make sure you have security turned on or else your passwords and other email info will be transmitted in plain text!
    IMAP
    Incoming server port 993 SSL selected
    Outgoing server port 587 STARTTLS selected
  10. Optional: If you're setting up a POP3 account, under Delivery, select Leave a Copy of Messages on the Server. Select x amount of days to keep messages. Something like 7-15 days.
  11. Click OK.
  12. Click Next.
  13. Outlook 2010 will test your settings. When it’s done, click Close.

That's it. Go ahead and check your email. If you don't see any messages, press F9 on your keyboard or click Send/Receive. To make sure you can send messages, try composing an email and sending it to yourself.

Microsoft Outlook 2013 and up / Microsoft 365

  1. Open Microsoft Outlook.
    • If the Microsoft Outlook Startup Wizard displays, click Next, and then on the E-mail Accounts page, click Next.
    • If the Microsoft Outlook Startup Wizard does not display and goes directly to an existing inbox, then click File at the top-left of the window then choose Add Account.
  2. On the Add Account page, click Manual setup or additional server types, and click Next.
  3. On the Choose Service page, select POP or IMAP, and click Next.
  4. Enter Your Name and E-mail Address.
  5. In the Server Information section, select IMAP as the Account Type.

    Use these settings for the incoming and outgoing servers:
    IMAP
    Incoming mail server mail.mynex.net
    Outgoing mail server (SMTP) mail.mynex.net
  6. In the Logon Information section, enter your User Name (your full email address) and Password, and select Remember password.
  7. Click the More Settings button.
  8. Click the Outgoing Server tab.

    Select My outgoing server (SMTP) requires authentication and Use same settings as my incoming server.
  9. Click the Advanced tab.
  10. For the server ports, make sure you have security turned on or else your passwords and other email info will be transmitted in plain text!
    IMAP
    Incoming server port 993 SSL selected
    Outgoing server port 587 STARTTLS selected
  11. Optional: If you're setting up a POP3 account, under Delivery, select Leave a Copy of Messages on the Server. Select x amount of days to keep messages. Something like 7-15 days.
  12. Click OK.
  13. Outlook will test your account. When finished, click Close to exit the Test Account Settings dialog box.
  14. On the Congratulations page, click Finish.

That's it. If everything is working properly, you should see email messages in your Outlook Inbox. If you don't, press the F9 key on your computer to receive messages.

Mozilla

Mozilla Thunderbird

When you install Mozilla Thunderbird and add an account to it, the client attempts to automatically detect information that includes your port and server settings. If it's successful, Thunderbird sets up your email with just a few clicks. If Thunderbird doesn't detect your settings, you must enter them manually.

Follow the first few steps to set up your email automatically with Thunderbird. Follow the remaining steps if you need to manually enter your settings.

  1. Install and open Thunderbird.
  2. From the Settings menu, go to Options, and then select Account Settings.
  3. From the Account Actions menu, select Add Mail Account.
  4. Complete the following fields:
    • Your name β€” The name to display on your email
    • Email address β€” Your email address
    • Password β€” Your email account password
  5. Click Continue.

    If you see the message Configuration found in Mozilla ISP database your email is ready to set up automatically. Select IMAP (remote folders), click Done, and click OK. Your email is set up.

    If you don't see the message, complete the remaining steps to manually set up your email.

  6. Click Manual config.

    For the server ports, make sure you have security turned on or else your passwords and other email info will be transmitted in plain text!

      Server Hostname Port SSL Authentication
    Incoming mail server mail.mynex.net 993 SSL/TLS Normal Password
    Outgoing mail server mail.mynex.net 587 TLS Normal Password
    Username Your email address      
  7. Click Re-test.
  8. Click Done, and then click OK.

That's it. If everything is working properly, you should see email messages in your Outlook Inbox. If you don't, press the F9 key on your computer to receive messages.

Android

Android-based Device

  1. Open your device's email application.
  2. If you already have an email account set up, press Menu and tap Accounts. Press Menu again and tap Add account.
  3. Type your Email address and Password, and click Next.
  4. Select IMAP account type.
  5. For the server ports, make sure you have security turned on or else your passwords and other email info will be transmitted in plain text!
    IMAP
    Username Enter your full email address
    Password Enter your email account password
    IMAP Server mail.mynex.net
    Port 993
    Security Type TLS
  6. Use these settings for your Outgoing Mail Server:
    SMTP (Outgoing Mail Server)
    SMTP Server mail.mynex.net
    Port 587
    Security Type TLS
  7. Select Require sign-in and make sure your Username (your full email address) and Password are correct. Tap Next.
  8. Tap Next again. Name your account and enter the name you want to display on outgoing messages.
  9. Tap Done.

That's it. If everything is working properly, you should see email messages. To make sure you can send messages, go ahead and compose an email and send it to yourself.

Apple IOS

iPhone, iPad or iPod Touch

  1. Go to Settings.
  2. On the Settings screen, tap Mail, Contacts, Calendars.
  3. Tap Add Account.
  4. Tap Other.
  5. Tap Add Mail Account.
  6. Enter your Name, email Address, Password, and a short Description for your email. Tap Next.
  7. Select IMAP account type.
  8. For the server ports, make sure you have SSL security turned on or else your passwords and other email info will be transmitted in plain text!
    IMAP
    Host Name mail.mynex.net
    Username Enter your full email address
    Password Enter your email account password
  9. Use these settings for your Outgoing Mail Server:
    SMTP (Outgoing Mail Server)
    Host Name mail.mynex.net
    Username Enter your full email address
    Password Enter your email account password
    NOTE: Even though iOS labels these fields as Optional, our email servers require them to send email.
  10. Tap Next, and then tap Save.

That's it. On your device, go to Mail (it's usually in the row at the bottom of your screen). If everything is working OK, you should see some email messages. To make sure you can send messages, go ahead and compose an email and send it to yourself.

 

NOTE: Once you've created a new IMAP email account for your iPhone 5, you may receive the following message: "Unable to move message. The message could not be moved to the mailbox trash." To delete or move emails without this message appearing, follow the instructions listed below.

 

To Delete or Move IMAP Emails on iPhone

  1. Press the Home button on your iPhone and choose Settings.
  2. On the Settings screen, tap Mail, Contacts, Calendars.
  3. Click on your email account (it should display an arrow to the right of the email address.)
  4. Scroll down and click Advanced.
  5. Tap the empty IMAP Path Prefix.
  6. Enter INBOX (in capital letters), then click Accounts (top left) and click Done (top right) TWICE to close settings.
  7. Tap the Home button and then reopen email.

You will now be able to delete or move emails without an error message appearing!